Hosting provider must check their server, maybe it has not enough disk or memory space.What about scale graph?/bitrix/admin/scale_graph.phpBitrix is very dependent on resources of software and hardware? and even of lan speed or provider services. Begin from memory and disk space.
Users were able to create their own mail service. This functionality is implemented jointly with Yandex and its Mail for Domain service. Bitrix 24 users can create corporate mail within the bitrix24.ru domain (.ua,.com,.de) or bind their corporate domain.
While the backup takes place, you want to include xdebug module virutalnoy car, he is already there, simply turned off. Go to BitrixVM console under root (default password bitrix). And add to /etc/php.d/15-xdebug.ini following text file: 2b1af7f3a8